Effective Date: September 17, 2026
1. Introduction and Acceptance of Terms
These Terms of Service (the “Terms”) govern your access to and use of the services provided by Maple Leaf Spanish Learning Inc., a Spanish-Learning business located at 215 Main Street, Spanish, ON P0P 2A0, Canada, including its website, online platforms, classes, tutoring sessions, workshops, and related communications (collectively, the “Services”).
By booking, purchasing, registering for, accessing, or otherwise using any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Services.
If you are accepting these Terms on behalf of a child, student, employee, or other third party, you represent and warrant that you have the legal authority to do so and that such person will comply with these Terms.
2. Scope of Services
Maple Leaf Spanish Learning Inc. may provide one or more of the following Services:
- Private Spanish tutoring
- Small group Spanish classes
- Conversation practice sessions
- Corporate Spanish training
- Online Spanish lessons
- Spanish for beginners
- Travel Spanish workshops
Service descriptions, schedules, pricing, class size, format, duration, level, and availability may be updated from time to time at the sole discretion of Maple Leaf Spanish Learning Inc..
The Services are educational in nature and are intended to support language learning. No guarantee is made regarding any particular learning outcome, fluency level, test score, certification, employment result, or business outcome.
Unless expressly stated otherwise, any materials, schedules, or recommendations provided are for general educational purposes only and do not constitute professional, immigration, legal, financial, or academic-accreditation advice.
3. User Obligations and Responsibilities
To use the Services, you agree to:
- Provide accurate, complete, and current registration and payment information;
- Maintain the confidentiality of any account credentials, class links, or login details;
- Attend sessions punctually and participate respectfully;
- Ensure that your internet connection, devices, software, and environment are suitable for online lessons, where applicable;
- Comply with all applicable laws, regulations, and platform rules when using the Services;
- Refrain from harassment, abuse, discrimination, disruption, unlawful conduct, or any behavior that interferes with instruction or other participants’ learning;
- Not record, copy, distribute, or reproduce lessons, materials, or communications except with prior written consent from Maple Leaf Spanish Learning Inc.;
- Not share access to classes, digital materials, or links with unauthorized persons.
You are responsible for any content you submit, including messages, assignments, feedback requests, or other communications. You represent that you have all necessary rights to submit such content.
Maple Leaf Spanish Learning Inc. reserves the right to suspend or terminate access to the Services if, in its reasonable judgment, you violate these Terms or act in a manner that is disruptive, unsafe, fraudulent, or abusive.
4. Payment Terms and Conditions
Fees for the Services will be communicated at the time of booking, registration, quotation, invoice issuance, or agreement between the parties. Unless otherwise stated in writing:
- All fees are payable in Canadian dollars (CAD);
- Payment is due in advance of the scheduled Services or according to the invoice terms provided;
- Any taxes, including applicable sales taxes, will be charged where required by law;
- Late payments may result in a suspension of Services, cancellation of bookings, or the imposition of reasonable administrative charges and/or interest to the extent permitted by law;
- Third-party payment processors may apply their own terms, fees, or security measures.
If a payment is declined, reversed, charged back, or otherwise not successfully completed, you remain responsible for all amounts due. Maple Leaf Spanish Learning Inc. may seek recovery of associated costs, fees, and reasonable collection expenses to the extent permitted by law.
Promotional pricing, discounts, package rates, or corporate rates may be subject to eligibility requirements and may be modified or withdrawn at any time unless already contracted in writing.
5. Cancellation and Refund Policy
Cancellation and refund rules may vary depending on the type of Service, booking format, and any written agreement. Unless a different policy is expressly provided in writing by Maple Leaf Spanish Learning Inc., the following applies:
- Private lessons: Cancellations made at least 24 hours before the scheduled lesson may be rescheduled or refunded at the discretion of Maple Leaf Spanish Learning Inc.; cancellations made less than 24 hours in advance may be charged in full.
- Group classes and workshops: Enrollment fees are generally non-refundable once the class series or workshop begins. Missed classes are not automatically rescheduled or refunded.
- Corporate training: Corporate bookings may be governed by a separate written agreement, proposal, or purchase order. If no separate terms apply, cancellations are subject to reasonable notice requirements and administrative fees.
- Online lessons: If technical issues attributable to Maple Leaf Spanish Learning Inc. prevent delivery of the lesson, a reschedule or refund may be offered at the discretion of Maple Leaf Spanish Learning Inc..
No refunds will be provided for completed Services, partially used packages, or no-shows, except where required by law or expressly approved in writing by Maple Leaf Spanish Learning Inc..
If you believe you are entitled to a refund, you must contact Maple Leaf Spanish Learning Inc. within a reasonable time after the relevant Service date and provide sufficient details to evaluate your request.
6. Liability Limitations
To the fullest extent permitted by applicable law, Maple Leaf Spanish Learning Inc., its directors, officers, employees, contractors, instructors, agents, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, exemplary, or aggravated damages arising out of or related to the Services, including loss of profits, loss of data, business interruption, or loss of opportunity, even if advised of the possibility of such damages.
To the fullest extent permitted by law, the total aggregate liability of Maple Leaf Spanish Learning Inc. for any claim arising out of or relating to the Services or these Terms shall not exceed the amount paid by you for the specific Service giving rise to the claim in the three (3) months preceding the event giving rise to the claim, or CAD $100, whichever is greater, except where such limitation is prohibited by law.
Nothing in these Terms limits liability for fraud, wilful misconduct, gross negligence where such limitation is prohibited, or any other liability that cannot legally be limited under applicable Canadian law.
You acknowledge that language learning results vary based on individual effort, attendance, practice, prior knowledge, and other factors outside the control of Maple Leaf Spanish Learning Inc..
7. Intellectual Property Rights
All lesson plans, worksheets, presentations, recordings, text, graphics, logos, course structures, methods, designs, templates, and other materials provided by Maple Leaf Spanish Learning Inc. are protected by applicable copyright, trademark, and other intellectual property laws.
Unless expressly authorized in writing, you may not:
- Copy, reproduce, modify, adapt, translate, distribute, publish, sell, sublicense, or create derivative works from any materials;
- Record sessions, take screenshots for distribution, or otherwise capture content for commercial or public use;
- Use any trademarks, trade names, logos, or branding of Maple Leaf Spanish Learning Inc. without prior written permission.
You are granted a limited, non-exclusive, non-transferable, revocable license to use materials provided to you solely for your personal or internal business learning purposes, as applicable, and only while you are enrolled in or receiving the Services.
Any feedback, suggestions, or ideas you provide may be used by Maple Leaf Spanish Learning Inc. without restriction or compensation, provided that such use complies with applicable law.
8. Data Protection and Privacy
Maple Leaf Spanish Learning Inc. collects, uses, stores, and discloses personal information in accordance with applicable Canadian privacy laws, including applicable federal and provincial privacy legislation, as well as its privacy practices.
Personal information may be collected for the following purposes:
- Registration and account administration;
- Scheduling, delivering, and improving the Services;
- Processing payments and issuing receipts or invoices;
- Communicating with you about lessons, updates, policies, and support;
- Meeting legal, tax, and regulatory requirements;
- Protecting the security and integrity of the Services.
Online lessons and communications may involve third-party platforms, software providers, scheduling tools, payment processors, or cloud services. Your use of those services may also be subject to their privacy policies and terms.
Where required by law, Maple Leaf Spanish Learning Inc. will seek appropriate consent for the collection, use, and disclosure of personal information. By using the Services, you acknowledge that certain personal information may be processed as necessary to provide the Services and fulfill contractual and legal obligations.
You are responsible for ensuring that any personal information you provide about another person is shared lawfully and with proper authorization.
9. Force Majeure
Maple Leaf Spanish Learning Inc. shall not be liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to:
- Severe weather or natural disasters;
- Fire, flood, power outage, or utility failure;
- Pandemic, epidemic, public health emergency, or government order;
- Labour disruption, strike, or personnel unavailability;
- Internet outages, cyber incidents, or platform failures;
- War, terrorism, civil unrest, or other emergencies;
- Any other force majeure event beyond reasonable control.
In the event of force majeure, Maple Leaf Spanish Learning Inc. may reschedule, modify, suspend, or cancel Services without liability, subject to any refund or rescheduling rights required by law or expressly agreed in writing.
10. Changes to Terms
Maple Leaf Spanish Learning Inc. may update, amend, or replace these Terms from time to time to reflect changes in its Services, legal requirements, business practices, or operational needs.
When changes are made, the revised Terms will be posted or otherwise made available with a new effective date. Your continued use of the Services after the revised Terms become effective constitutes acceptance of the updated Terms.
If you do not agree with any revised Terms, you must stop using the Services.
11. Applicable Law and Jurisdiction
These Terms and any dispute arising out of or relating to the Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
You agree that the courts located in Ontario, Canada shall have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or related to these Terms or the Services, except where applicable law requires otherwise.
If any consumer protection, privacy, or other mandatory law provides you with additional rights or remedies, nothing in these Terms is intended to limit those rights.
12. Contact Information
If you have any questions, complaints, refund requests, privacy concerns, or notices regarding these Terms, please contact:
Maple Leaf Spanish Learning Inc.
215 Main Street, Spanish, ON P0P 2A0, Canada
Email: [email protected]
Phone: +1 (705) 843-7294
13. Severability Clause
If any provision of these Terms is found to be invalid, illegal, unenforceable, or contrary to applicable law by a court of competent jurisdiction, that provision shall be severed or limited to the minimum extent necessary so that the remaining provisions remain in full force and effect.
The failure of Maple Leaf Spanish Learning Inc. to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
By using the Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.